{"id":14839,"date":"2025-05-27T17:41:42","date_gmt":"2025-05-27T09:41:42","guid":{"rendered":"https:\/\/www.ciast.gov.my\/?p=14839"},"modified":"2025-05-29T02:21:02","modified_gmt":"2025-05-28T18:21:02","slug":"fungsi-bahagian-korporat-2","status":"publish","type":"post","link":"https:\/\/www.ciast.gov.my\/?p=14839&lang=en","title":{"rendered":"Fungsi Bahagian Korporat"},"content":{"rendered":"<p><strong>Unit Komunikasi &amp; Promosi<\/strong><\/p>\n<ul>\n<li>Melaksanakan aktiviti komunikasi dan promosi CIAST<\/li>\n<li>Menyelaras urusan kehadiran pelawat ke CIAST<\/li>\n<li>Mengadakan Program Hari Bersama Pelanggan<\/li>\n<\/ul>\n<p><strong>Unit Khidmat Pelanggan<\/strong><\/p>\n<ul>\n<li>Menguruskan panggilan telefon<\/li>\n<li>Melayan tetamu di Kaunter Khidmat Pelanggan<\/li>\n<li>Menguruskan aduan dan maklumbalas pelanggan<\/li>\n<li>Membuat kajian kepuasan pelanggan<\/li>\n<\/ul>\n<p><strong>Unit Penerbitan<\/strong><\/p>\n<ul>\n<li>Menyediakan ringkasan isu dan keratan akhbar harian berkaitan<\/li>\n<li>Memantau dan menyediakan laporan isu berkaitan yang tersiar dalam media<\/li>\n<li>Menyelaras dan menerbitkan Laporan Tahunan CIAST<\/li>\n<li>Menyelaraskan dan menerbitkan Buletin CIAST<\/li>\n<li>Mengeluarkan video korporat CIAST<\/li>\n<\/ul>\n<p><strong>Unit Kampus Satelit<\/strong><\/p>\n<ul>\n<li>Menyelaras program dan kursus kesemua kampus satelit CIAST<\/li>\n<li>Perancangan dan penyelarasan Projek Strategi Lautan Biru<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Unit Komunikasi &amp; Promosi Melaksanakan aktiviti komunikasi dan promosi CIAST Menyelaras urusan kehadiran pelawat ke CIAST Mengadakan Program Hari Bersama Pelanggan Unit Khidmat Pelanggan Menguruskan panggilan telefon Melayan tetamu di Kaunter Khidmat Pelanggan Menguruskan aduan dan maklumbalas pelanggan Membuat kajian kepuasan pelanggan Unit Penerbitan Menyediakan ringkasan isu dan keratan akhbar harian berkaitan Memantau dan menyediakan [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[74],"tags":[],"class_list":["post-14839","post","type-post","status-publish","format-standard","hentry","category-corporate-info"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fungsi Bahagian Korporat : CIAST<\/title>\n<meta name=\"description\" content=\"The Centre for Instructor and Advanced Skill Training (CIAST; Malay: Pusat Latihan Pengajar dan Kemahiran Lanjutan) is under the aegis of the Manpower Department, Ministry of Human Resources of Malaysia and has been operational since 1984. Its establishment was sponsored by the Government of Japan under ASEAN Human Resources Development.The centre offer courses in Instructor Training, Supervisory Training and Advanced Skill Training for instructors, supervisors and skilled workers from the private and public sectors.Early in year 1994, the new department &quot;National Instructor Training Program&quot; (NITP) was established. 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